Who we are
Our website address is: https://keeplan.com.au.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Metro Planning Services Privacy Policy
This Privacy Policy is for you.
The metroplanning.com.au are committed to protecting your privacy. Because we hate junk email as much as anyone.
This Privacy Policy tells you why we collect your personal information, what we collect and what we do with it.
COLLECTION OF YOUR PERSONAL INFORMATION
As a visitor to our website: If you are just browsing our website and don’t complete any online form, then we won’t be collecting personal information from you that would enable us to identify you.
There is information about your computer that is automatically collected by us using ‘cookies’. This information can include your IP address, browser type, domain names, access times and referring website addresses. Also, this information is used by us for the provision of products and services, to maintain quality of the website and to provide general statistics regarding use of our website. This applies to anyone accessing our website.
As a member of our website: Membership is free and only members can buy products through our website. The personal information that we ask you to provide is no different from what you would provide when creating a user account for an online auction website, and simply means that you don’t have to keep filling in your details again every time you complete a purchase.
We collect information that can identify you, such as your e-mail address, name, home, work or postal address or telephone number. Also we might collect demographic information which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites which we may collate and use statistically. We will only collect this information directly from you.
INFORMATION FROM CHILDREN
We do not collect or maintain information from children we know are under the age of 13. No part of our website is structured to attract anyone under the age of 13.
However, we may require members to confirm that they are over 18 at the time of joining.
LINKS
We encourage you to read the privacy policy statements of websites you choose to link to from our website. It’s important you understand how those websites collect, use and share your information. However, we are not responsible for the privacy policy statements or other content on websites outside of Metro Planning Services websites.
USE OF YOUR PERSONAL INFORMATION
Our privacy policy is very clear. We do not sell, rent or lease our customer lists to third parties.
We collect and use your personal information to operate our website and deliver the services you require from our website.
Also, we use your personal information to tell you about other products or services available from Metro Planning Services.
We might also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
In addition, we may share data with trusted partners to help us send you email or postal mail or provide customer support. All of those third parties are prohibited from using your personal information except to provide these services for us. Also, they are required to maintain the confidentiality of your information.
We won’t provide your details to anyone else unless compelled or permitted by law. Or required by our professional advisors to complete their services to us, such as for auditing or insurance purposes. Also, we will disclose your personal information, without notice, only as necessary for the following reasons…
- (a) obey the law or comply with legal process served on us.
- (b) protect and defend the rights or property of metroplanning.com.au
- (c) act under serious and immediate circumstances to protect the personal safety of users of our website, or the public.
We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Also we do not collect your credit card number or other financial data about you.
USE OF COOKIES
As with most websites, we use “cookies” to help you personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or website.
A cookie is a text file that is placed on your hard disk by a web page server. One of the primary purposes of cookies is to save you time. The cookie notifies the web server that you have returned to a specific page. When you return to the same page of the website, the information you previously provided can be retrieved and used by you. If you tick a box asking to remember your password, you are probably activating a cookie. You might not be able to use all of the features of our website if you disable cookies.
UPDATING YOUR INFORMATION
If you are concerned that the information, we hold about you needs to be updated, please update your membership details by logging in, or contact us at johnmckee@metroplanning.com.au, setting out what details you would like to have updated.
SECURITY OF YOUR PERSONAL INFORMATION
We are careful with your personal information and secure it from unauthorized access, use or disclosure to the best of our ability.
CHANGES TO THIS PRIVACY POLICY STATEMENT
We will occasionally update this Privacy Policy to reflect changes in the law, company and customer feedback. Also, we encourage you to periodically review these terms to be informed of how we are protecting your information.
CONTACT INFORMATION
We welcome your feedback. If you believe that we have not adhered to the terms of this Privacy Policy, please contact us at johnmckee@metroplanning.com.au. Finally, we will use commercially reasonable efforts to promptly determine and remedy the problem.
Disclaimers
Last Updated: 20 June 2020